Refund policy

No Refund and Exchange Policy

Thank you for shopping with us! As we are selling preloved items, please take a moment to review our No Refund and Exchange Policy before making your purchase.

1. No Refunds: All sales are final. Once an order is placed and payment is processed, it cannot be refunded. 

2. No Exchanges: We do not accept exchanges for any products purchased. Please carefully review product descriptions, images, and sizing before completing your purchase.

3. Product Condition: As a second-hand store, items sold are pre-owned and sold as-is. We strive to provide accurate descriptions and images, but please understand that slight imperfections, wear, or signs of use may be present. By purchasing, you acknowledge and accept the condition of the product as described.

4. Accuracy of Information: We make every effort to ensure that the information provided on the website (including photos, sizes, and descriptions) is accurate. However, we cannot guarantee that all information is error-free, and we encourage you to reach out with any questions before purchasing.

5. Customer Responsibility: It is the buyer's responsibility to review all product details and ensure they are satisfied with the item before purchase. If you have any questions about the item or its condition, please feel free to contact us before completing the transaction.

6. Exceptions: In the unlikely event that an item is received significantly different from the description (e.g., incorrect size or damaged beyond what was noted), please contact us within 48 hours of receiving the product for assistance. Claims made after this time frame will not be considered.

By completing your purchase, you agree to the terms outlined in this policy. If you have any questions, feel free to reach out to us before placing your order.

Thank you for supporting our preloved store!